EXC XX25 Performance Management

EXC XX25 Performance Management

Course code: 
Accounting and Operations Management
Course coordinator: 
Tor Tangenes
Course name in Norwegian: 
Performance Management
Product category: 
Bachelor - Common Courses
2025 Spring
Active status: 
Level of study: 
Teaching language: 
Course type: 
One semester
Learning outcomes - Knowledge

The students shall acquire knowledge about:

  • Different types of performance management approaches
  • Traditional financial control
  • Critique against, and alternatives to, traditional (financial) management control
  • Responsible, dynamic, and holistic performance management in contemporary organisations
  • Main theories of value creation and competitive advantage
  • The components of cybernetic performance managements models and their relations
  • The role of budgets in management control systems and the budget’s role as a set of interlinked financial forecasts
  • The relations between the budgeted income statement, the cashflow budget and the budgeted balance sheet
  • How various future events have an impact on budgets
  • The characteristics of efficient structures for budgeting and simulation models, as well as models for periodic management reporting 
Learning outcomes - Skills

The students shall acquire skills as to:

  • Designing and using holistic performance management systems in contemporary organisations
  • The management of non-financial performance metrics, such as sustainability, responsibility, and accountability
  • Critically evaluating the usefulness of various management controls in product and service organisations
  • Identifying objectives, measures (key performance indicators), and performance intervals, and developing firm-specific cybernetic models
  • Assessing the validity and reliability of selected measures
  • Designing a sales budget
  • Designing and customizing the budgets that take into consideration aspects that are industry-specific, situational, and company-specific
  • Designing and customizing the budgets that can be used to simulate effects in relevant factors that may have an impact on the company’s future income and costs, cashflow and development of relevant balance sheet items
  • Designing models for operational report that comprise both financial and non-financial information
  • Using the models for budgeting and forecasting to analyze financial metrics related to growth, profitability, liquidity, and solidity 
General Competence

After taking the course, the students shall acknowledge management control as a contextual field, where conflicts of interest and ethical norms affect management actions. Moreover, they shall be able to develop firm-specific performance management models and view them critically. 

Course content

Part 1: Performance management perspectives (30 %)

  • Different forms of performance management 
  • Characteristics of traditional management control
  • Schools of criticism
    • Relevance lost
    • Beyond budgeting 
  • Dynamic and holistic controls 
    • Levers of Control
    • Facilitating design og flexible use of performance management tools 
    • Sustainability considerations
  • Management by objectives and accountability 

Part 2: Management by objectives and cybernetic controls (30 %)

  • Main theories of value creation and competitive advantage
  • Value and cost drivers
  • The use of financial metrics
  • Central components in a performance management model
  • Forecasting key performance indicators
  • Case-based development of performance management models    

Part 3: Budgeting and operational reporting (40 %)

  • Revenue forecasting 
  • Case-based budgeting    
    • Enterprise budgeting for goods producers and service companies    
    • Budgeting for start ups    
    • Project budgeting    
    • Product and service group budgeting
  • Budget simulations
  • Budget analysis
  • Operational and sustainability reporting
Software tools
No specified computer-based tools are required.
Total weight: 
Sum workload: 

A course of 1 ECTS credit corresponds to a workload of 26-30 hours. Therefore a course of 7,5 ECTS credit corresponds to a workload of at least 200 hours.