APPLIES TO ACADEMIC YEAR 2013/2014
ELE 3707 Social Media
Responsible for the course
Department of Marketing
According to study plan
Language of instruction
The media-marketplace, with its traditional communication pattern is faced with drastic change. Social networks as Facebook, Twitter and blogs create new arenas for political, social and opinion exchange, where the future for this online social communication have been for tolled an important democratic role in the modern society.
Social network have shaped new social environments and possibilities for sharing information, knowledge and experiences in a wider extent than previous noted. This provides the foundation for possibilities and challenges for brands, companies, organizations, political parties and other stakeholders that have a profound interest in reputation- and communication management. In this new media scene it’s important to understand the requirement behind the methods of efficient and trustworthy communication with your key interest segment.
- To understand what social media is and how the new media-market change the premises for communication
- Create a understanding for central key motivators behind user involvement and dialog in social networks
- To broaden the understanding behind the interaction between new and traditional media
- Be able to account and discuss how online social environments and online activity can strengthen the democratic participation and change a potential power stronghold
- Be able to create personal, conversational and value based communication in social edia
- Be able to account for traditional and social medias strengths and weaknesses in regards to communication and marketing. Besides, be able to identify different strategies that build on each medias strengths and weaknesses to create communication synergies.
The students should be able to openly reflect upon the transparency behind communications core values. Besides, the students should be able to see that dialog is a prerequisite behind creating value for the communicator.
Enjolras, Bernard ... [et al.]. 2013. Liker - liker ikke : sosiale medier, samfunnsengasjement og offentlighet. Cappelen Damm akademisk
Staude, Cecilie og Svein Tore Marthinsen. 2013. Sosial kommunikasjon : personlig - samtale - verdi. Kommuneforlaget
Aalen,Ida. 2012. En kort bok om sosiale medier. Fagbokforlaget. 150 sider
Bradley, Anthony, J. and McDonald Mark P.. 2011. The social organization : how to use social media to tap the collective genius of your customers and employees. Harvard Business School Press. 272 sider
Brønn, Peggy Simcic [et al.]. 2012. Sosiale medier fra innsiden og ut : intern samhandling og dialog. Kommuneforlaget. 153 sider
Kotler, Phillip, Hermawan Kartajaya og Iwan Setiawan. 2010. Markedsføring 3.0 : fra produkter til kunder til den menneskelige ånd. Hegnar media. Finnes også i engelsk utg. Marketing 3.0
Krokan, Arne. 2010. Den digitale økonomien : om digitale tjenester, forretningsutvikling og forretningsmodeller i det digitale nettsamfunnet. Cappelen akademisk forlag. 271 sider
Collection of articles:
Et utvalg av artikler vil tilgjengeligsgjøres for nedlasting av studentene på It's Learning
- Social media as a phenomenon and its role in the development of democracy
- Social media, different characteristics
- Platforms, characteristics and properties
- Social media in the marketing mix
- Social media and authority- changed power-structures, legal aspects
- Organizational culture and ethical problems in social media
Learning process and workload
The course is conducted through classroom lectures, and discussions on Facebook.
Recommended use of hours:
|Participation in lecture||
|Preparation to lecture /reading literature||
|Project paper / Write blog-posts/status, discussions on Facebook||
|Recommended allocated time-effort||
A project assignment that is solved individually or in groups of three (3) students concludes the course.
The project should appear as acomunication plan in social media. In addition, each student must hand in a self-assessment that provides a brief description of the learning outcomes in relation to the course learning objectives, and a reasoned character suggestions and documentation of students' participation in the blog / facebook to be submitted along with the project paper, exam papers, which will follow BI's template references, should be a maximum of 20 pages (excluding self-assessment, cover page, table of contents, references and any appendices).
Exam papers, student engagement / participation on Facebook and self-evaluation count for 100% of the grade.
ELE 37071 Project paper, counts fr 100 % to obtain final grade in ELE 3707 Social Media, 7,5 credits.
Examination support materials
Alle support materials allowed.
Re-sit is offered at next sceduled course.