ORG 3640 Management and organizational communication

APPLIES TO ACADEMIC YEAR 2012/2013

ORG 3640 Management and organizational communication Responsible for the course Peggy S Brønn Department Department of Communication - Culture and Languages Term According to study plan ECTS Credits 7,5 Language of instruction Norwegian and english Introduction Communication is the process for managing the stakeholder relationships that drive value and build reputation for organizations. Communication is often taken-for-granted but it is the core of organizing and organizations are seen as fundamentally communicative creations. Further, effective communication is also seen as the bedrock of modern organizations. It is important that business students are provided an adequate opportunity to understand the practice and study of communication within organizational settings since the greatest portion of the work of leaders and managers is communication related. Learning outcome Knowledge Students will learn the basic concepts of communication in organizations and will improve their understanding of communication within organizations and learn how communication relates to general management and the achievement of organizational goals. This includes learning how organizational structure and culture contributes to communication, the role of communication in organizations and the various forces and stakeholders that can affect an organization and its reputation. Skills Understand and explain the major theories and perspectives used to examine organizational communication. Recognize communication issues in organizations and apply organizational communication concepts, models, and theories to resolve such issues. Analyze organizational communication systems, processes, and structures from multiple perspectives. Demonstrate knowledge of internal communication channels necessary for effective performance in different organizational contexts Reflection Students will develop the ability to sense accurately the meanings and feelings of oneself and others in the organization and a sense of organizational as well as interpersonal ethics. Prerequisites Compulsory reading Books: Shockley-Zalabak, Pamela. 2012. Fundamentals of organizational communication : knowledge, sensitivity, skills, values. 8th ed. Pearson Education Recommended reading Books: Brønn, Peggy Simcic og Øyvind Ihlen. 2009. Åpen eller innadvendt : omdømmebygging for organisasjoner. Gyldendal akademisk Hatch, Mary Jo and Majken Schultz. 2008. Taking brand initiative : how companies can align strategy, culture, and identity through corporate branding. Jossey-Bass Pjetursson, Leif. 2011. Når ledelse er kommunikation : en medreflekterende bog om lederens kommunikative kompetencer. 2. utg. L&R Business Smythe, John. 2007. The CEO - the chief engagement officer : turning hierarchy upside down to drive performance. Gower Course outline Organizational Communication: A Competency-Based Approach Thoretical Perspectives for Organizational Communication Communication Implications of Major Organizational Theories Organizational Communication: Values and Ethical Communication Behaviors Individuals in Organizations Groups in Organizations Leadership and Management Communication Participating in Organizations: Developing Critical Organizational Communication Competencies Organizational Conflict: Communicating for Effectiveness Strategic Organizational Communication: Professional Applications of Organizational Communication Organizational Change and Communication Applications of Organizational Communication Computer-based tools No specified computer-based tools are required. Learning process and workload The course consists of 36 hours of lectures. During the lectures the main emphasis is put on central concepts, but will also give room for discussions, assignments, activities and more. Advising will be given to the term paper. Activity Use of hours Lectures 36 Preparations for lectures 36 Term paper 50 Homework and reading syllabus 42 Preparations for exam 36 Anbefalt tidsbruk totalt 200 Examination A project paper concludes the course. The paper is handed out in the beginning of the term and must be solved individually or in groups of up to three students. Examination code(s) ORG 36401 - Project paper, counts 100% to obtain final grade in ORG 3640 Management and organizational communication, 7,5 credits. Examination support materials All support materials allowed. Re-sit examination Re-sit examination is offered at the next scheduled course. Additional information

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