MRK 3550 Cross Cultural Management
This course develops students skills in intercultural communication, gained in our foundation course: SPÅ 2901 Intercultural Communication and Ethical Awareness. During this Cross Cultural Management course, students will further develop skills needed to manage and lead across cultures and borders in an international business setting,. Management tasks such as decoding cultural differences, cultural profiling and management framing within a business setting will be the focus of the course. Hence, developing skills in cultural due diligence for organizational strategies will be a key element of this course
Cross cultural management uses an interdisciplinary approach with perspectives from cultural studies combined with key international business and leadership issues. Classroom sessions will be based on international research discussions, group work simulations, video-taped exercises and case studies. Empirical cross cultural research and cases used in discussions will focus on issues related to international companies operating both in Norway and abroad. This course will help prepare students to meet the challenges of international assignments within multi-national business operations where different national contexts can impact the way we lead and co-operate in everyday business dealings. In this way, participants will develop skills needed to manage cross cultural teams in both face-to-face settings and in virtual teams.
After completed course students shall have:
- Learned main theories in cross-cultural management.
- Gained an understanding of good ways to deal with cultural dilemmas in multicultural work environments.
- Understand cultural profiling and mapping.
After completed course students will be able to:
- Explain and reflect on main theories in cross-cultural management.
- Analyse existing research and argue the validity of the extant research findings.
- Identify and provide solutions for cultural conflicts and dilemmas in a multicultural work environment.
- Apply cultural profiling and mapping skills in an international management situation.
Students will ideally develop cultural awareness, diplomacy and management skills within an international context, improve cross cultural communication skills and gain a better insight into communication, ethics and management approaches within a multi-cultural environment.
- Theories and empirical studies of national and organizational cultures
- Country clusters and typical cultural dilemmas
- Managing cultural and ethical dilemmas in industry: case studies
- Communication and conflict resolution
Students are expected to use Internet during the course.
Higher Education Entrance Qualification
Due to the Covid-19 pandemic, there may be deviations in teaching and learning activities as well as exams, compared with what is described in this course description.
Information about what is taught on campus and other digital forms will be presented with the lecture plan before the start of the course each semester.
SPÅ 2901 Intercultural communication and ethical awareness: undergraduate course or equivalent.
|Exam category||Weight||Invigilation||Duration||Grouping||Comment exam|
Form of assessment:
Internal and external examiner
Examination when next scheduled course
|100||No||1 Semester(s)||Group (1 - 5)||Information about the mandatory and elective activities in the portfolio will be presented in the first lecture.|
|Form of assessment:||Written submission|
|Grouping (size):||Group (1-5)|
|Comment:||Information about the mandatory and elective activities in the portfolio will be presented in the first lecture.|
|Exam code:||MRK 35501|
|Resit:||Examination when next scheduled course|
Student's own work with learning resources
Group work / Assignments
Prepare for teaching
A course of 1 ECTS credit corresponds to a workload of 26-30 hours. Therefore a course of 7,5 ECTS credit corresponds to a workload of at least 200 hours.