MRK 3414 Marketing Management

MRK 3414 Marketing Management

Course code: 
MRK 3414
Department: 
Marketing
Credits: 
7.5
Course coordinator: 
Even Johan Lanseng
Product category: 
Bachelor
Portfolio: 
Bachelor - Core Courses
Semester: 
2018 Autumn
Active status: 
Active
Teaching language: 
Norwegian
Course type: 
One semester
Introduction

This course is an introduction to marketing management principles. The course addresses how companies organize, communicate and deliver their market offerings, and how companies continuously revise and adjust their market offerings due to the changing dynamics of customer needs and market competition.

Marketing management is about developing and securing revenues and gross profit, and therefore also a strategic subject addressed by senior management. Marketing management is a fundamental part of any modern business education and therefore also a basic course in all BI’s bachelor programs.

Learning outcomes - Knowledge

The marketing plan is the key learning goal in the course. Because the market is in constantly changing companies must continuously analyze the market and develop an overall strategy and a plan for how changes and opportunities will be met. Through the course students will acquire sufficient knowledge and competence to develop a marketing plan, and acknowledge how difficult and important this task is for a company.

The overall learning goal is that the students have acquired sufficient knowledge and competence to develop a marketing plan. The subjects covered are:

  • Definition of market orientation and how it affects company performance
  • The content of a marketing plan and the process of developing it
  • The main principles in marketing management.
  • Managing the portfolio of customers:
    • Segmentation
    • Customer strategy
  • Managing product portfolio and value delivery
    • Products and product category
    • Marketing mix
    • Product strategy
  • Managing the brand portfolio
    • Definition of brand and the brand's role
    • Brand strategy and management
  • Analyzing markets and marketing
Learning outcomes - Skills

Students shall be able to develop a marketing plan that specifies the challenges and opportunities facing the business. The students should be able to demonstrate thorough skills in analysing market and business marketing. This also includes the ability to identify concrete actions for change, communicate them in a convincing way, and prepare an overall estimate for the company's revenues and expenses over several years. Students are required to design this market plan without complete information about the company and the market in which it operates. This means that students must be able to make relevant assumptions based on the available theory and information.

Students are required to design thie markeplan without complet information about the company and the market in which it operates. students should also do some basic assumptions, because there will be some information about the company and market that will not be available in this kind of assignment.

Learning Outcome - Reflection

Be aware of the complexity in practice oft marketing management, and a moral consciousness regarding customers interests and general social responsibility.

Course content
  • Market orientation and market plan
  • Developing and managing a customer portfolio
  • Developing and managing a product portfolio
  • Developing and lmanaging brands
  • Segmentation and positioning
  • Analysis of the market, competition and marketing
  • Financial consequences
  • Market planning process
Learning process and requirements to students

Central in the course is the work with the project paper, and it is expected that the students is working with this throughout the course. The project paper is to prepare a marketing plan for a company. The students will get information about this company in the beginning of the course. In addition to this information it is expected that the students also search for information from open sources on the Internet. The students should also do some basic assumptions, because there will be some information about the company and market that will not be available in this kind of assignment.  

At the beginning of the course the students will get information about the time schedule and when different subjects will be lectured. The students will also be informed of the learning outcomes for the course.

The Project paper can be solved individual or in groups of students. The Project paper has to be handed in at the end of the term. Here the students will be able to show their knowledge they have acquired about the subject and developed the reflections about the subject that is required. 

Further information about the course outline and eventual exercises during the semester will be given at course start and during the semester.

Students are expected to master the use of spreadsheets (Excel) and word processing. Use of Internet is expected, when students writes the Project paper.

E-learning
In course delivery as online courses, lecturer will, in collaboration with the student administration, organize an appropriate course implementation, combining different learning activities and digital elements on the learning platform. Online students are also offered a study guide that will contribute to progression and overview. Total recommended time spent for completing the course also applies here.

Software tools
Software defined under the section "Teaching and learning activities".
Qualifications

Higher Education Entrance Qualification.

Required prerequisite knowledge

None.

Exam categoryWeightInvigilationDurationGroupingComment exam
Exam category:
Submission
Form of assessment:
Written submission
Exam code:
MRK34141
Grading scale:
ECTS
Grading rules:
Internal and external examiner
Resit:
Examination when next scheduled course
100No1 Semester(s)Group/Individual (1 - 3)The Project paper can be solved individual or in groups of 2-3 students. The project paper shall not exceed 30 pages. It must contain a section which is designed as a management document, and a section that contains a rationale for the choice of measures and expected output. In addition there shall be a section that contains a self-assessment. The project paper should be submitted by the end of the semester.
Exams:
Exam category:Submission
Form of assessment:Written submission
Weight:100
Invigilation:No
Grouping (size):Group/Individual (1-3)
Duration:1 Semester(s)
Comment:The Project paper can be solved individual or in groups of 2-3 students. The project paper shall not exceed 30 pages. It must contain a section which is designed as a management document, and a section that contains a rationale for the choice of measures and expected output. In addition there shall be a section that contains a self-assessment. The project paper should be submitted by the end of the semester.
Exam code:MRK34141
Grading scale:ECTS
Resit:Examination when next scheduled course
Exam organisation: 
Ordinary examination
Total weight: 
100
Workload activityDurationType of durationComment student effort
Teaching39Hour(s)
Prepare for teaching80Hour(s)
Group work / Assignments81Hour(s)
Expected student effort:
Workload activity:Teaching
Duration:39 Hour(s)
Comment:
Workload activity:Prepare for teaching
Duration:80 Hour(s)
Comment:
Workload activity:Group work / Assignments
Duration:81 Hour(s)
Comment:
Sum workload: 
200

A course of 1 ECTS credit corresponds to a workload of 26-30 hours. Therefore a course of 7,5 ECTS credit corresponds to a workload of at least 200 hours.