FAK 2626 Motor Insurance Claims Handling part A

FAK 2626 Motor Insurance Claims Handling part A

Course code: 
FAK 2626
Department: 
Law and Governance
Credits: 
7.5
Course coordinator: 
Ørnulf Daler
Product category: 
Executive
Portfolio: 
Course in Insurance
Semester: 
2018 Spring
Active status: 
Active
Teaching language: 
Norwegian/English
Course type: 
One semester
Introduction

This course will give a thorough examination through most aspects of claims handling regarding motor insurance claims, both private and industry. Mandatory authorization course for claims handlers working with motor insurance claims.

Learning outcomes - Knowledge

The students shall obtain a thorough knowledge of relevant laws, terms and regulations of the insurance companies´ policy conditions regarding claims handling of motor vehicles. The students shall acquire a practical understanding of how a claims handler´s tasks can be solved and how a systematic claims handling technique regarding damages of motor vehicles will be given.

Learning outcomes - Skills

At the end of this course, the students should be able to evaluate motor vehicle damages and claims experience and carry out simple claims .

Learning outcomes - Reflection

During the course, the students should have acquired a conscious attitude to the fact that their professional choices and advises first and foremost are of importance for other people than themselves.

Course content

Problem descriptions regarding terms in the insurance policy and The Insurance

Contracts Act.

Cases of doubt

Special terms and special types of Insurance

Settlements of claims

Apportionment of liability

Learning process and requirements to student

Part-time
Organized as E-Learning based on self-tuition and four send-ins (not mandatory).
Intensive seminars 4 days are organized (2+2 days)

 

Software tools
No specified computer-based tools are required.
Qualifications

Higher Education Entrance Qualification

Required prerequisite knowledge

The courses Introduction to Insurance or similar, Motor Insurance, and at least one year work experience at a claims handling division.

Exam categoryWeightInvigilationDurationSupport materialsGroupingComment exam
Exam category:
Submission
Form of assessment:
Written submission
Exam code:
FAK 26261
Grading scale:
ECTS
Grading rules:
Internal and external examiner
Resit:
Examination when next scheduled course
100Yes5 Hour(s)
  • All printed and handwritten support materials
  • BI-approved exam calculator
  • Simple calculator
Individual 5 hours individual written exam. If used for Authorization the candidate must obtain at least grade C.
Exams:
Exam category:Submission
Form of assessment:Written submission
Weight:100
Invigilation:Yes
Grouping (size):Individual
Support materials:
  • All printed and handwritten support materials
  • BI-approved exam calculator
  • Simple calculator
Duration:5 Hour(s)
Comment:5 hours individual written exam. If used for Authorization the candidate must obtain at least grade C.
Exam code:FAK 26261
Grading scale:ECTS
Resit:Examination when next scheduled course
Exam organisation: 
Ordinary examination
Total weight: 
100
Workload activityDurationType of durationComment student effort
Prepare for teaching12Hour(s)Preparation for intensive seminars
Teaching32Hour(s)Partcipation on a intensive seminar 4 days (2+2)
Submission(s)32Hour(s)4 send-inns (not mandatory)
Self study102Hour(s)Curriculum
Group work / Assignments17Hour(s)Exercises and activities on Itslearning
Examination5Hour(s)Exam
Expected student effort:
Workload activity:Prepare for teaching
Duration:12 Hour(s)
Comment:Preparation for intensive seminars
Workload activity:Teaching
Duration:32 Hour(s)
Comment:Partcipation on a intensive seminar 4 days (2+2)
Workload activity:Submission(s)
Duration:32 Hour(s)
Comment:4 send-inns (not mandatory)
Workload activity:Self study
Duration:102 Hour(s)
Comment:Curriculum
Workload activity:Group work / Assignments
Duration:17 Hour(s)
Comment:Exercises and activities on Itslearning
Workload activity:Examination
Duration:5 Hour(s)
Comment:Exam
Sum workload: 
200

A course of 1 ECTS credit corresponds to a workload of 26-30 hours. Therefore a course of 7,5 ECTS credit corresponds to a workload of at least 200 hours.

Talis literature

Obligatorisk/Compulsory

Book
Authors/Editors År Tittel Edition Publisher StudentNote
Sollie, Harald 2002 Skadeoppgjør motorvognforsikring. Del 1. 3. utg. Handelshøyskolen BI Forsikringsakademiet Boka er under revisjon.
Plogvoll, Stein 2015 Trafikkansvar 1 Handelshøyskolen BI
Document
Authors/Editors År Tittel Edition Publisher StudentNote
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