FAK 2626 Motor Insurance Claims Handling part A
This course will give a thorough examination through most aspects of claims handling regarding motor insurance claims, both private and industry. Mandatory authorization course for claims handlers working with motor insurance claims.
The students shall obtain a thorough knowledge of relevant laws, terms and regulations of the insurance companies´ policy conditions regarding claims handling of motor vehicles. The students shall acquire a practical understanding of how a claims handler´s tasks can be solved and how a systematic claims handling technique regarding damages of motor vehicles will be given.
At the end of this course, the students should be able to evaluate motor vehicle damages and claims experience and carry out simple claims .
During the course, the students should have acquired a conscious attitude to the fact that their professional choices and advises first and foremost are of importance for other people than themselves.
Problem descriptions regarding terms in the insurance policy and The Insurance
Cases of doubt
Special terms and special types of Insurance
Settlements of claims
Apportionment of liability
Organized as E-Learning based on self-tuition and four send-ins (not mandatory).
Intensive seminars 4 days are organized (2+2 days)
Higher Education Entrance Qualification
The courses Introduction to Insurance or similar, Motor Insurance, and at least one year work experience at a claims handling division.
|Exam category||Weight||Invigilation||Duration||Support materials||Grouping||Comment exam|
Form of assessment:
Internal and external examiner
Examination when next scheduled course
|100||Yes||5 Hour(s)||Individual||5 hours individual written exam. If used for Authorization the candidate must obtain at least grade C.|
|Form of assessment:||Written submission|
|Support materials:|| |
|Comment:||5 hours individual written exam. If used for Authorization the candidate must obtain at least grade C.|
|Exam code:||FAK 26261|
|Resit:||Examination when next scheduled course|
|Workload activity||Duration||Type of duration||Comment student effort|
|Prepare for teaching||12||Hour(s)||Preparation for intensive seminars|
|Teaching||32||Hour(s)||Partcipation on a intensive seminar 4 days (2+2)|
|Submission(s)||32||Hour(s)||4 send-inns (not mandatory)|
|Group work / Assignments||17||Hour(s)||Exercises and activities on Itslearning|
|Workload activity:||Prepare for teaching|
|Comment:||Preparation for intensive seminars|
|Comment:||Partcipation on a intensive seminar 4 days (2+2)|
|Comment:||4 send-inns (not mandatory)|
|Workload activity:||Self study|
|Workload activity:||Group work / Assignments|
|Comment:||Exercises and activities on Itslearning|
A course of 1 ECTS credit corresponds to a workload of 26-30 hours. Therefore a course of 7,5 ECTS credit corresponds to a workload of at least 200 hours.