FAK 2626 Motor Insurance Claims Handling part A
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APPLIES TO ACADEMIC YEAR 2014/2015
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FAK 2626 Motor Insurance Claims Handling part A
Responsible for the course
Kjell Smedsrud
Department
Department of Accounting - Auditing and Law
Term
According to study plan
ECTS Credits
7,5
Language of instruction
Norwegian
Introduction
This course will give a thorough examination through most aspects of claims handling regarding motor insurance claims, both private and industry. Mandatory authorization course for claims handlers working with motor insurance claims.
Learning outcome
Acquired knowledge
The students shall obtain a thorough knowledge of relevant laws, terms and regulations of the insurance companies´ policy conditions regarding claims handling of motor vehicles. The students shall acquire a practical understanding of how a claims handler´s tasks can be solved and how a systematic claims handling technique regarding damages of motor vehicles will be given.
Acquired skills
At the end of this course, the students should be able to evaluate motor vehicle damages and claims experience and carry out simple claims .
Reflection
During the course, the students should have acquired a conscious attitude to the fact that their professional choices and advises first and foremost are of importance for other people than themselves.
Prerequisites
The courses Introduction to Insurance or similar, Motor Insurance, and at least one year work experience at a claims handling division.
Compulsory reading
Books:
Plogvoll, Stein. 2001. Regressavtalen : ansvarsvurderinger etter sammenstøt i trafikken. BI Forsikring. 332 sider. Boka er under revisjon
Sollie, Harald. 2002. Skadeoppgjør motorvognforsikring. Del 1. 3. utg. BI Forsikring. 234 sider. Boka er under revisjon
Other:
Lover, forskrifter og utdelt materiell
Recommended reading
Course outline
Problem descriptions regarding terms in the insurance policy and The Insurance
Contracts Act.
Cases of doubt
Special terms and special types of Insurance
Settlements of claims
Apportionment of liability
Computer-based tools
It´s learning /virtual classroom/intranet facilities)
Learning process and workload
Part-time
Organized as distance education based on self-tuition and four send-ins (not mandatory).
Intensive seminars 4 days are organized (2+2 days)
Recommended workload in hours:
| Activity | Timebruk |
| Preparation for intensive seminars | 12 |
| Partcipation on a intensive seminar 4 days (2+2) | 32 |
| 4 send-inns (not mandatory) | 32 |
| Curriculum | 102 |
| Exercises and activities on Itslearning | 17 |
| Exam | 5 |
| Total recommended use of time | 200 |
Examination
5 hours individual written exam. If used for Authorization the candidate must obtain at least grade C.
Examination code(s)
FAK 26261 Motor Insurance Claims Handling A. Written examination, which account for 100 % of the final grade in the course FAK 2626 Motor Insurance Claims HandlingA.
7,5 credits.
Examination support materials
All support materials allowed including BI-approved exam calculator and allowed. TEXAS INSTRUMENTS BA II Plus™
Examination support materials at written examinations are specifies under exam information in our web-based Student Handbook. Please note the use of calculator and dictionary. http://www.bi.edu/studenthandbook/examaids
Re-sit examination
A re-sit is held at the next scheduled exam in the course.
Additional information