DIG 3420 Communication and Involvement

DIG 3420 Communication and Involvement

Course code: 
DIG 3420
Department: 
Communication and Culture
Credits: 
15
Course coordinator: 
Cathrine von Ibenfeldt
Alexander Buhmann
Course name in Norwegian: 
Kommunikasjon og engasjement
Product category: 
Bachelor
Portfolio: 
Bachelor of Digital Communication and Marketing - Programme Courses
Semester: 
2021 Autumn
Active status: 
Active
Level of study: 
Bachelor
Teaching language: 
Norwegian
Course type: 
Associate course
Course codes for multi- or associated courses.
DIG 3421 - Høstsemester
DIG 3422 - Vårsemester
Introduction

The course is made up of four parts: digital engagement, digital communication, brand development and crisis communication. The first two parts are taught in the autumn semester, and the two other parts in the spring semester.

The course is anchored in theory regarding market communication, persuasion, opportunities for influence and effects.  

The course addresses itself primarily to engagement, which can be both positive and negative. Central elements involve how engagement is tied to viral communication, messages and brand names. One important goal for the course is that students will be able to analyze and use digital media in practice.

Learning outcomes - Knowledge
  • Analyze and discuss the use of digital media, both at the individual level, group level and societal level.
  • Describe the core theories tied to communication and brand names.  
  • Critically discuss the influence potential and effects of communication.
Learning outcomes - Skills
  • Use relevant theory, key concepts and principles to understand digital communication, brand development and engagement (positive and negative).
  • Analyze digital engagement via social media channels and evaluate the effectiveness of the communication input.  
General Competence
  • Master good use of sources and reference techniques
  • Work with others and actively share your acquired knowledge
  • Use digital communication platforms
  • Give a presentation and give feedback on the others’ work  
Course content

Part 1 – Digital engagement

  • Digital story telling using audiovisual methods   
  • Principles for good written and visual communication  
  • Teamwork in practice
  • Introduction to communication strategy and tactical tools, e.g. use of “influencers” and “hashtags”
  • Ethical judgement  

Part 2 - Digital communication

  • Use of social media in different businesses
  • The concept of communication and theories
  • Relations to interest groups
  • Reputation and social responsibility  
  • Functions and tools in communication and methods of measurement 

Part 3 – Brand development

  • Understand what brands are and what they are not
  • Know the leading theories tied to making brands strong on the market  
  • Use models and methods to strategically plan changes and new elements in a brand  
  • Have knowledge of brand communication

Part 4 – Crisis communication

  • Negative engagement
  • “Issue management”, basic theories
  • Develop strategies and plans for effective use of digital media before, during and after the crisis
Teaching and learning activities

Workshops, seminar groups, lectures in the classroom, guest lecturers, student presentations, net-based learning activities, practical tasks in connection with digital social platforms  

Software tools
No specified computer-based tools are required.
Qualifications

Higher Education Entrance Qualification

Covid-19

Due to the Covid-19 pandemic, there may be deviations in teaching and learning activities as well as exams, compared with what is described in this course description.

Teaching

Information about what is taught on campus and other digital forms will be presented with the lecture plan before the start of the course each semester.

Required prerequisite knowledge

None

Exam categoryWeightInvigilationDurationSupport materialsGroupingComment exam
Exam category:
Submission
Form of assessment:
Written submission
Exam code:
DIG 34201
Grading scale:
Pass/fail
Grading rules:
Internal examiner with external supervisor
Resit:
Examination every semester
0No2 Month(s)Group (2 - 4) (Autumn)
Exam category:
Submission
Form of assessment:
Structured test
Exam code:
DIG 34202
Grading scale:
ECTS
Grading rules:
Internal examiner with external supervisor
Resit:
Examination every semester
40Yes2 Hour(s)
  • No support materials
Individual (Autumn) Changed from exam 3 hours to multiple choice test 2 hours 06.09.2021
Exam category:
Submission
Form of assessment:
Written submission
Exam code:
DIG 34203
Grading scale:
ECTS
Grading rules:
Internal examiner with external supervisor
Resit:
Examination when next scheduled course
40No12 Week(s)Group/Individual (1 - 4) (Spring)
Exam category:
Submission
Form of assessment:
Written submission
Exam code:
DIG 34204
Grading scale:
ECTS
Grading rules:
Internal examiner with external supervisor
Resit:
Examination when next scheduled course
20No2 Week(s)Group/Individual (1 - 4)(Spring). All exam elements must be passed to achieve a final grade in the course.
Exams:
Exam category:Submission
Form of assessment:Written submission
Weight:0
Invigilation:No
Grouping (size):Group (2-4)
Support materials:
Duration:2 Month(s)
Comment: (Autumn)
Exam code:DIG 34201
Grading scale:Pass/fail
Resit:Examination every semester
Exam category:Submission
Form of assessment:Structured test
Weight:40
Invigilation:Yes
Grouping (size):Individual
Support materials:
  • No support materials
Duration:2 Hour(s)
Comment:(Autumn) Changed from exam 3 hours to multiple choice test 2 hours 06.09.2021
Exam code:DIG 34202
Grading scale:ECTS
Resit:Examination every semester
Exam category:Submission
Form of assessment:Written submission
Weight:40
Invigilation:No
Grouping (size):Group/Individual (1-4)
Support materials:
Duration:12 Week(s)
Comment: (Spring)
Exam code:DIG 34203
Grading scale:ECTS
Resit:Examination when next scheduled course
Exam category:Submission
Form of assessment:Written submission
Weight:20
Invigilation:No
Grouping (size):Group/Individual (1-4)
Support materials:
Duration:2 Week(s)
Comment:(Spring). All exam elements must be passed to achieve a final grade in the course.
Exam code:DIG 34204
Grading scale:ECTS
Resit:Examination when next scheduled course
Type of Assessment: 
Ordinary examination
Total weight: 
100
Student workload
ActivityDurationComment
Teaching
39 Hour(s)
Autumn
Prepare for teaching
40 Hour(s)
Autumn
Group work / Assignments
60 Hour(s)
Autumn
Examination
25 Hour(s)
Autumn
Student's own work with learning resources
54 Hour(s)
Autumn and Spring
Teaching
42 Hour(s)
Spring
Prepare for teaching
40 Hour(s)
Spring
Group work / Assignments
60 Hour(s)
Spring
Examination
40 Hour(s)
Spring
Sum workload: 
400

A course of 1 ECTS credit corresponds to a workload of 26-30 hours. Therefore a course of 15 ECTS credit corresponds to a workload of at least 400 hours.