MAN 5106 Consultancy

MAN 5106 Consultancy

Course code: 
MAN 5106
Department: 
Communication and Culture
Credits: 
30
Course coordinator: 
Steinar Bjartveit
Tor Bang
Course name in Norwegian: 
Consulting
Product category: 
Executive
Portfolio: 
Executive Master of Management
Semester: 
2023 Autumn
Active status: 
Active
Level of study: 
Master
Teaching language: 
Norwegian
Course type: 
Associate course
Introduction

The Consulting program provides participants with advanced knowledge and skills in the field of "management consulting", advising managers and organizations. Throughout the program, you will learn critical analysis of current issues, as well as applying knowledge and skills through interventions and relevant methods. The program is distinguished internationally by being one of the few existing programs on "management consulting" that provides ECTS credits at master's level. Consulting is thus aimed directly at advisers, both external advisers and internal advisers.

The program's academic weight, current issues and application of advanced skills make the program relevant for managers, especially when applying a coaching management style, or in change management. The course covers sustainability in organizations and management.

Learning outcomes - Knowledge
  • Advanced knowledge in the field of consultation
  • Specialized insight into hypothetical-deductive methodology and its application to primary empirical data
  • Insight into hermeneutical analysis and the topicality of consultants' work
  • In-depth knowledge of the subject's scientific theory and methods
  • Can apply knowledge in new areas within consultation
  • Can analyze professional issues based on consultation history, traditions, uniqueness and place in society
  •  Insight into different models for the consultation process
  • Knowledge of various theoretical perspectives from social science and philosophy that provide guidelines for analysis and interventions in consultation
  • Knowledge of existentialist perspectives and pragmatic communication models and the scope of application of such insights for consultation/coaching of individuals/managers
  • Knowledge of perspectives for unity (social identity theory and social constructivism) and diversity (complexity theory and power theory) as dialectical opposites
Learning outcomes - Skills
  • To be able to adapt interventions in consultation based on procedural aspects in consultation
  • To be able to critically assess the scientific viability of consultants' tools and management/organizational models
  • To be able to analyze current assignments/cases based on hermeneutical analysis
  • To be able able to critically apply and contrast alternative theoretical perspectives regarding analysis and interventions in concrete assignments
  • To be able to conduct a coaching interview with managers
  • To be able to balance between measures to promote social identity and at the same time maintain complex enough structures for development and innovation
General Competence
  • Raise consultants’ awareness of ethical responsibility for their interventions in light of the consultants’ role as helpers
  • Promote methodically, and ethically, awareness of relevant tools and theoretical models that measure up in consultation, and thereby raise awareness of fashion trends and pseudoscience within consultation
  • Know their possibilities and limitations in terms of competence within counselling
Course content

1st course Module - Consultation; basic elements
2nd course module - Diagnoses and methods
3rd course module - Intervention strategies
4th course module - Coaching: consultant/client - a therapeutic relationship
5th course module -Consulting in an international perspective / Study tour to Venezia

Teaching and learning activities

The programme is conducted through five course modules over two semesters, a total of approx. 150 lecturing hours.

Project tutorials differ in each Executive Master of Management programme. It will consist of personal tutorials and tutorials given in class. Generally the students may expect consulting tutorials, not evaluating tutorials. The total hours of tutorials offered is estimated to 4 hours per term paper.

Please note that while attendance is not compulsory in all programmes, it is the student's own responsibility to obtain any information provided in class that is not included on the course homepage/ itslearning or other course materials.
 

The students are evaluated through a term paper, counting 60% of the total grade and a 72 hours individual home exam counting 40%. The term paper may be written individually or in groups of maximum three persons. All evaluations must be passed to obtain a certificate for the programme. 

The term paper is included in the degree’s independent work of degree, cf national regulation on requirements for master’s degree, equivalent to 18 ECTS credits per. programme. For the Executive Master of Management degree, the independent work of degree represents the sum of term papers from three programmes.

In all BI Executive courses and programs, there is a mutual requirement  
for the student and the course responsible regarding the involvement of the student's experience in the planning and implementation of courses, modules and programmes. This means that the student has the right and duty to get involved with their own knowledge and practice relevance, through the active sharing of their relevant experience and knowledge.
 

Software tools
No specified computer-based tools are required.
Additional information

Module 1. Consultation; basic elements

Objectives
The module will provide a basic introduction to the various aspects of consultancy. The module is based on a simulation exercise where students establish a consultancy agency and carry out assignments.

Theme overview
Consulting as a business
Consultant roles
Consultant models
Hidden agendas and fake orders
Integrity as a consultant
Consulting team - individual vs. collective
Strategic analyzes and strategic tools
Current topics and challenges for the consulting industry

 

Module 2. Diagnoses and methods

Objectives
The module provides a thorough understanding of scientific methods and models that form the basis of the consultant's analytical work. Consulting firms will present their own models and their views on methodology in this regard. The project assignment is defined in this collection.

Themes overview

The scientific method: background and absolute requirements
Quantitative and qualitative methods in research
Diagnostic methods
Psychological tests
Hermeneutic method analysis
Methodological requirements for the consultant's tools
Placebo effects and superstitions

 

Module 3. Intervention strategies

Objectives
The module will provide a deeper understanding of the various forms of intervention forms of intervention that are at a consultant’s disposal, as well as underpin the strategic perspective in the choice of forms of intervention. The collection will compare this to the various forms of governance in organizations.

 

Themes overview
Epistemology and constructivism
Power games and corridor politics
System theory and chaos theory
Vision and value management
Ethics and consultancy

 

Module 4. Coaching: the consultant/client relationship as a therapeutic relationship

Objectives
The module provides an understanding of the interpersonal relationship that arises in the consulting work coaching - its possibilities and limitations. Views and methods from therapeutic models will shed light on this area.

 

Themes overview
Personal requirements for various consultant roles 
Coaching as a separate form of consultancy
The pragmatic aspect of communication
Psychotherapeutic methods and models
Conflicts Confrontations and conflict solutions
The coach as a catalyst for the client's growth and change
Problems that go beyond the consultant's area of ​​expertise

Module 5. Study trip to Venice, Italy

Objectives
The module will provide international experience with regard to methods and theoretical perspectives. We will go in depth on theoretical, historic and philosophical perspectives in the course, and seek insight in Renaissance Venice and the city's view of management, creativity and achievement of results. No organization or state has been so successful in creating a trading empire that lasted for 1,000 years. Venetians were particularly skilled in building a sense of unity and a social identity that carried the city forward. In their own time, they were benchmarked by other states trying to decode the city's secrets. In this module, we will then also continue and specialize in some of the most important theoretical perspectives that Consulting contains.

The main objective is to integrate international and historical experiences with students’ practical everyday life. Students are expected to combine theory and experiences from previous modules with new and more difficult problem areas.

 

Developed subject overview

New thinking within organizational theory and psychology. Chaos theory, systems theory and communication theory

Basic introduction to scientific methodoly and basic and non-traditional introduction to hermeneutics as current and relevant methods for consultation

Insight, knowledge and skills in various forms of intervention, such as power play and value management

Basic insight into coaching and the relationship between consultant and client - possibilities and limitations. Emphasis on communicative, empathetic and solution-promoting skills

View of cultural perspectives illuminated by consulting in different cultures.

Methods and approaches in international consultancy.

Qualifications

Bachelor degree, corresponding to 180 credits from an accredited university, university college or similar educational institution. The applicant must be at least 25 years of age and at least four years of work experience. For applicants who have already completed a master’s degree, three years of work experience are required.

Disclaimer 

Deviations in teaching and exams may occur if external conditions or unforeseen events call for this. 

Required prerequisite knowledge

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Exam categoryWeightInvigilationDurationGroupingComment exam
Exam category:
Submission
Form of assessment:
Written submission
Exam code:
MAN 51061
Grading scale:
ECTS
Grading rules:
Internal and external examiner
Resit:
Examination when next scheduled course
60No2 Semester(s)Group/Individual (1 - 3)Term paper, counting 60% of the total grade.
Exam category:
Submission
Form of assessment:
Written submission
Exam code:
MAN 51062
Grading scale:
ECTS
Grading rules:
Internal and external examiner
Resit:
Examination when next scheduled course
40No72 Hour(s)Individual Individual 72 hours home exam, counting 40% of the total grade.
Exams:
Exam category:Submission
Form of assessment:Written submission
Weight:60
Invigilation:No
Grouping (size):Group/Individual (1-3)
Duration:2 Semester(s)
Comment:Term paper, counting 60% of the total grade.
Exam code:MAN 51061
Grading scale:ECTS
Resit:Examination when next scheduled course
Exam category:Submission
Form of assessment:Written submission
Weight:40
Invigilation:No
Grouping (size):Individual
Duration:72 Hour(s)
Comment:Individual 72 hours home exam, counting 40% of the total grade.
Exam code:MAN 51062
Grading scale:ECTS
Resit:Examination when next scheduled course
Type of Assessment: 
Ordinary examination
All exams must be passed to get a grade in this course.
Total weight: 
100
Student workload
ActivityDurationComment
Teaching
150 Hour(s)
Prepare for teaching
150 Hour(s)
Student's own work with learning resources
500 Hour(s)
Self study, term paper and exam
Sum workload: 
800

A course of 1 ECTS credit corresponds to a workload of 26-30 hours. Therefore a course of 30 ECTS credit corresponds to a workload of at least 800 hours.