BIK 2949 The Digital Change Agent

BIK 2949 The Digital Change Agent

Course code: 
BIK 2949
Strategy and Entrepreneurship
Course coordinator: 
Ragnvald Sannes
Course name in Norwegian: 
Den digitale endringsagenten
Product category: 
Executive - Special Course
2022 Spring
Active status: 
Level of study: 
Teaching language: 
Course type: 
One semester

This course focuses on providing employees and middle managers with relevant knowledge and skills in digitalization. The goal is for them to become drivers and change agents for digitalization in their organization. Digital competence is about understanding the threats and opportunities that digital technologies and tools create in order to identify what to do (digital initiatives) and why to do it (business effects). The course uses a digitalization canvas, a tool for understanding how digitalization can affect your business and industry. It provides a basis for identifying what to do and why.

Digital skills are about how digital initiatives can be implemented, and participants will receive hands-on training in them through demonstrations, activities and exercises. This includes hands-on exercises such as setting up solutions, and themes such as organization, processes and tools. A digital driver and change agent must be able to explore digital technologies and opportunities.

In this course we will use examples from different industries that focus on digital conversion. The finance industry is an industry that develops drivers and change agents for digitization. There, there are both major strategic initiatives in the field of digitalization and many more limited measures, such as automation using virtual robots. In both types of measures, new processes and new forms of organization are being worked on to create a more flexible and flexible organization.

Learning outcomes - Knowledge
  • Being able to understand and apply concepts related to digitization and digital initiatives
  • Have knowledge of digital trends and technologies 
  • Know the methods and tools for working with digitization
  • Have knowledge of newer forms of organizing
Learning outcomes - Skills
  • Being a digital driver and change agent
  • To be able to identify, create and implement digital initiatives
  • Being able to prototype digital solutions
  • Being able to set up simple technological solutions
General Competence

Participants should be able to distinguish between what is technically possible, what is appropriate in a business context, and what is desirable in terms of business. ethics and social development.

Course content

The course will cover the following topics:

  • Digitization and digital change
  • Industry examples of digititalization
  • Digitalization Canvas: Understand the effects of digitalization and identify digital initiatives
  • Digital technology: Status and trends
  • Problem solving with new technology 
  • Technology: How to set up simple solutions (such as a chatbot)
  • How to create digital solutions: From idea to illustration on 1-2-3
  • Methods and tools for digital innovation
  • Organization for smooth and flexible interaction
  • The digital change agent
Teaching and learning activities

The course is conducted with a combination of gathering days with teaching and activities in classrooms, webinars and online tutorials. 

  • Classroom sessions (equivalent to four days)
  • Tutorials focusing on concepts, concepts and models
  • Self-study activities focusing on practical skills
  • Webinars that combine presentation with discussion and guidance

The course ends with the submission of a project assignment. The theme can be taken from your own work situation, e.g. (potential) digital initiatives and how the role of digital driver and change agent works. 


In all BI Executive courses and programs, there is a mutual requirement for the student and the course responsible regarding the involvement of the student's experience in the planning and implementation of courses, modules and programmes. This means that the student has the right and duty to get involved with their own knowledge and practice relevance, through the active sharing of their relevant experience and knowledge.

Software tools
No specified computer-based tools are required.
Additional information

We will use a number of that are accessible through the web browser and / or apps in the course. For the project assignment it may be relevant to use other computer tools.


Higher Education Entrance Qualification

Due to the Covid-19 pandemic, there may be deviations in teaching and learning activities as well as exams, compared with what is described in this course description.

Exam category: 
Form of assessment: 
Written submission
Group/Individual (1 - 3)
1 Semester(s)
Exam code: 
BIK 29491
Grading scale: 
Examination when next scheduled course
Type of Assessment: 
Ordinary examination
Total weight: 
Student workload
28 Hour(s)
Group work / Assignments
100 Hour(s)
72 Hour(s)
Sum workload: 

A course of 1 ECTS credit corresponds to a workload of 26-30 hours. Therefore a course of 7,5 ECTS credit corresponds to a workload of at least 200 hours.