BIK 2902 Logistics and Marketing channel
Responsible for the course
Eirill Bø
Department
Department of Strategy and Logistics
Term
According to study plan
ECTS Credits
7,5
Language of instruction
Norwegian
Introduction
Logistics and Marketing Channels deals with the physical and administrative processes related to purchasing, handling, storage, transport and delivery of manufactured goods, raw materials and equipment, and discusses how goods and services are made available to the end users. To succeed in a market, a company needs to understand how the marketing channel may be improved and streamlined and how the products can reach the customer efficiently. The marketing channel undergoes continual adjustments due to circumstances such as mergers and purchasing, changes in the company’s environment, a higher degree of internationalisation, new concepts and formats and the use of new technology. It is becoming more and more important for the players in the marketing channel to carry out their tasks in such a way that the customers receive the right degree of service.
Logistical processes relate to many of the traditional functions within a company and comprise suppliers as well as customers. The way these processes are conducted determines competitiveness as well as profitability. As a discipline, logistics has developed from a situation where the main focus was on reducing costs in individual areas, to a consideration of the overall picture that emerges through integration within the company and through cooperation with suppliers and customers.
The subjects of logistics and marketing are closely related, and this course looks at the challenges from the point of view of both disciplines. To put it simply, the logistics part of the course describes the physical flow of the goods, and the marketing part shows how to encourage the demand. The relationship between the two disciplines is also emphasised.
Learning outcome
Knowledge outcomes:
By the end of the course the student will have gained a basic insight into the current concept of logistics and how it has developed, plus an understanding of strategic and management challenges for marketing channels in general and retailers in particular.
* Have an understanding of the concepts of logistics, supply chain management and marketing channels.
* Know models like Du Pont, total cost analysis, ABC analyses and classification models.
* Some of the concepts the student should be able to explain:
- Delivery service
- Logistics cost
- Supplier relations
- Strategic alliances
- Shop management
Skills outcomes:
By the end of the course the student will be able to explain how, with a customer focus and a market orientation, one can combine economic, social and political perspectives to analyse marketing channels and the physical flow of goods.
The students will be able to:
* Conduct a distribution analysis to find the most effective channels from the manufacturer to the end user.
* Conduct a supplier analysis and know how one can make a purchase as efficiently as possible and how one can and should establish a close relationship with the individual supplier.
* Conduct a stock analysis and draw up production plans for a manufacturing company.
* Assess what is the right and most cost-efficient delivery service between the different parts of the supply chain.
Values/attitudes outcomes:
By the end of the course the students will be aware of the fact that effective channels of distribution may conflict with the aim of protecting the environment. They should also develop an awareness of the ethics involved in buying from suppliers.
Prerequisites
None
Compulsory reading
Books:
Gripsrud, Geir, Arne Nygaard. 2005. Markedsføringskanaler. 4. utg. Cappelen akademisk forlag
Persson, Göran og Helge Virum, red. 2011. Logistikk og ledelse av forsyningskjeder. 2. utg. Gyldendal akademisk. 463 sider
Recommended reading
Course outline
Marketing channels:
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Marketing channels as a subject area – Historical perspective, theory and practice
-
The marketing channel’s different service levels and market coverage
-
Functions of the marketing channel and the roles of each player
-
Use of intermediaries or direct distribution?
-
Retail activities: Shop-based and E-channels
-
Different functions of the wholesaler, types and strategy
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Choosing an organisational form for the retailer and the marketing channel
-
Power, influence strategies and conflicts – Effective use of power to influence results
- Customer to retailer – Customer service
Logistics:
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Introduction to the concept of logistics – scope and development of the subject
-
Delivery service – its importance to the customer
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How does one measure delivery service?
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Forecasts and stock management
-
Production management
-
Purchasing and cooperation with suppliers
-
The place of distribution and transport in the company and their importance in the value chain.
-
Principles in creating efficient logistics processes
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The significance of logistics for the environment
- The significance of information technology for logistics
Computer-based tools
itslearning
Learning process and workload
Full time and part time
The course will be conducted through lectures and exercises with a total of 42 course hours.
Examination
The course is concluded with a four-hour individual written examination.
Examination code(s)
BIK29021 – written examination, counts 100% for the grade received in the course BIK 2902 Logistics and Marketing Channels, 7.5 credits
Examination support materials
The BI-approved examination calculator may be used. TEXAS INSTRUMENTS BA II PlusTM
Re-sit examination
Re-sit at the nest ordinary exam
Additional information
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