GRA 6753 Operations Management

GRA 6753 Operations Management

Course code: 
GRA 6753
Department: 
Accounting and Operations Management
Credits: 
6
Course coordinator: 
Mehdi Sharifyazdi
Course name in Norwegian: 
Operations Management
Product category: 
Master
Portfolio: 
MSc in Business - Logistics and Supply Chain Management
Semester: 
2024 Autumn
Active status: 
Active
Level of study: 
Master
Teaching language: 
English
Course type: 
One semester
Introduction

In the evolving field of operations management and logistics, a deep understanding of optimization strategies is essential for minimizing costs, enhancing service levels, and maximizing efficient resource use. This course equips students with the skills to make strategic operational decisions in logistics, focusing on predictive and prescriptive models. Emphasizing sustainability, students learn to plan resource use effectively within the constraints of resource scarcity, aligning with significant sustainability goals and the principles of the circular economy.

Learning outcomes - Knowledge
  • Understand the role of decision support systems in enhancing supply chain management.
  • Connect course topics with broader societal issues, understanding the impact on business, economy, production, transportation, environment, and society, and aligning efforts with UN's Sustainable Development Goals 8 (Decent Work and Economic Growth), 9 (Industry, Innovation, and Infrastructure), and 12 (Responsible Consumption and Production).
Learning outcomes - Skills
  • Employ Excel Solver for optimization and decision-making models.
  • Analyze capacity and identify bottlenecks in processes.
  • Forecast demand and sales within supply chains.
  • Develop and optimize aggregate production plans.
  • Design pricing and overbooking strategies for various market segments.
  • Manage and optimize inventory policies for both cycle and safety stock.
General Competence
  • Appreciate the capabilities and limits of optimization models.
  • Address everyday challenges in logistics and supply chain management.
  • Identify, develop, and evaluate models and solutions for optimization, planning, and operational decision-making challenges in supply chain management, integrating sustainability into these processes.
Course content
  • Introduction to operations management and the principles of optimization.
  • Evaluating supply process capacity and optimizing supply chain flow.
  • Techniques for demand forecasting
  • Aggregate production planning models.
  • Strategies for cycle and safety inventory management, including discount and optimal service level considerations.
  • Approaches to pricing and revenue management.
Teaching and learning activities

The course combines theoretical foundations with practical application, predominantly delivered through a hands-on, learning-by-doing approach in a Microsoft Excel environment. Students will build and extend models in Excel, enhancing their learning with exercises both in and out of class.

Software tools
Software defined under the section "Teaching and learning activities".
Additional information

Students are required to bring a computer with Microsoft Excel installed to all lectures.

It is the student's responsibility to catch up on any class-provided information.

Qualifications

All courses in the Masters programme will assume that students have fulfilled the admission requirements for the programme. In addition, courses in second, third and/or fourth semester can have specific prerequisites and will assume that students have followed normal study progression. For double degree and exchange students, please note that equivalent courses are accepted.

Disclaimer

Deviations in teaching and exams may occur if external conditions or unforeseen events call for this.

Required prerequisite knowledge
  • Proficiency in basic Microsoft Excel functions, including formula entry, and the use of relative and absolute cell references.
  • Although basic Excel courses are available through BI, students are encouraged to utilize free resources like Trump Excel for self-study, which offers comprehensive tutorials and exercises.
Assessments
Assessments
Exam category: 
Submission
Form of assessment: 
Submission PDF
Exam/hand-in semester: 
First Semester
Weight: 
100
Grouping: 
Individual
Duration: 
5 Hour(s)
Comment: 
The assessment is in the form of open-book home exam due to use of Excel.
Exam code: 
GRA 67531
Grading scale: 
ECTS
Resit: 
Examination when next scheduled course
Type of Assessment: 
Ordinary examination
Total weight: 
100
Student workload
ActivityDurationComment
Teaching
24 Hour(s)
participation in the class
Student's own work with learning resources
12 Hour(s)
Asynchronous lectures
Student's own work with learning resources
48 Hour(s)
Reading textbook and lecture notes and watching uploaded videos
Individual problem solving
60 Hour(s)
Solving/completing given exercises at home
Examination
5 Hour(s)
Prepare for teaching
12 Hour(s)
Go through lecture notes and selected textbook sections before the synchronous lecture in the class
Sum workload: 
161

A course of 1 ECTS credit corresponds to a workload of 26-30 hours. Therefore a course of 6 ECTS credits corresponds to a workload of at least 160 hours.