APPLIES TO ACADEMIC YEAR 2016/2017

GRA 6753 Operations 1

Responsible for the course
Stein Erik Grønland

Department
Department of Accounting - Auditing and Business Analytics

Term
According to study plan

ECTS Credits
6

Language of instruction
English

Introduction
Logistics management operations requires a good knowledge of methods and concept for optimising cost and service levels. Through the methods, also an understanding in operational decisions and their impact will be given.
Students participating in this course will gain an understanding of the management of logistics operations. Emphasis will be on various methods for optimising supply chains, and how they can be implemented in the real world.

Learning outcome
A good understanding of logistics operations and outcomes.

Acquired knowledge:
(i) To understand process capacities and evaluation of those
(ii) To understand how to best utilise bottlenecks in processes
(iii) To gain knowledge of forecasting
(iv) To gain knowledge of cycle stock management
(v) To understand safety stock management and optimisation of service levels
(vi) To get some understanding of basic issues in scheduling
(v) To understand aggregate planning of operations

Acquired skills:
(i) Optimisation techniques
(ii) To be able to understand and use logistics models
(iii) To be able to discuss logistics management with other specialists
Reflection:
(i) To understand the role of systems support in Supply Chain Management
(ii) To appreciate and understand possibilities and limitations of optimisation models
(iii) To better understand the day to day challenges of logistics management

Prerequisites

All courses in the Masters programme will assume that students have fulfilled the admission requirements for the programme. In addition, courses in second, third and/or fourth semester can have spesific prerequisites and will assume that students have followed normal study progression. For double degree and exchange students, please note that equivalent courses are accepted.

Compulsory reading
Books:
Cachon, Gérard, Christian Terwiesch. 2012. Matching supply with demand : an introduction to operations management. 3rd ed. McGraw-Hill
Chopra, Sunil, Peter Meindl. 2016. Supply chain management : strategy, planning, and operation. 6th ed. Pearson

Other:
During the course there may be hand-outs and other material on additional topics relevant for the course and the examination.


Recommended reading

Course outline
1.Introduction:
Models and concepts in logistics operations

2. Understanding the supply process:
Evaluation process capacity

3. Estimating and reducing labour cost:
A process perspective
Batching and flow interruptions:
Optimising the flow through a supply chain:

4. Forecasting
Requirements to forecasting, static forcasting

5.Forecasting
Adaptive forecasting

6.Cycle stock
Inventory management with multiple products.

7.Cycle stock
Discount schemes, joint optimisation for supplier and customer

8.Safety stock

9. Optimal service levels

10. Scheduling

11. Aggregate planning

12. Pricing, coordination, IT and E-business

Computer-based tools


Learning process and workload
A course of 6 ECTS credits corresponds to a workload of 160-180 hours.
Students are expected to actively participate through discussions and excercises. There will be optional evalutions of test assignements.

Please note that while attendance is not compulsory in all courses, it is the student’s own responsibility to obtain any information provided in class that is not included on the course homepage/It's learning or text book.


Examination
A 5 hour written exam (individual) accounting for 100% of the final grade.