GRA 6753 Operations Management

GRA 6753 Operations Management

Course code: 
GRA 6753
Department: 
Accounting and Operations Management
Credits: 
6
Course coordinator: 
Mehdi Sharifyazdi
Course name in Norwegian: 
Operations Management
Product category: 
Master
Portfolio: 
MSc in Business - Logistics and Supply Chain Management
Semester: 
2022 Autumn
Active status: 
Active
Level of study: 
Master
Teaching language: 
English
Course type: 
One semester
Introduction

Operations management and logistics require a good knowledge of both methods and concepts for optimizing cost and service level. In this course, through learning predictive and prescriptive methods and models, students will learn about operational decisions in logistics and their impacts.
The emphasis will be on various methods for optimising supply chains, and how they can be implemented in the real world.

Learning outcomes - Knowledge

To identify, interpret and analyze various cases of optimization, planning and decision making in the context of supply chain management

Learning outcomes - Skills
  • To formulate and solve optimization decision making models in Excel Solver
  • To analyse capacity and find bottlenecks in sequential processes
  • To predict future demand and sales in supply chains
  • To formulate, create and optimize aggregate plans for production planning
  • To generate pricing and overbooking plans for multiple market segments
  • To create and optimize inventory control plans for cycle and safety stock
General Competence
  • To characterize the role of decision support systems in Supply Chain Management
  • To appreciate and reflect on the possibilities and limitations of optimization models
  • To analyze and deal with the day to day challenges of logistics and supply chain management
  • To construct models in business analytics, in particular concerning operational decisions
Course content
  • Introduction to operations management and optimization
  • Understanding the supply process and capacity evaluation process
  • Estimating and reducing labour cost:
    • A process perspective
    • Batching and flow interruptions:
    • Optimising the flow through a supply chain:
  • Forecasting
    • Requirements of forecasting
    • Static forcasting
    • Adaptive forecasting
  • Aggregate planning
  • Cycle stock
    • Inventory management with multiple products.
    • Discount schemes
    • Joint optimisation for supplier and customer
  • Safety stock
  • Optimal service levels
  • Pricing and revenue management
Teaching and learning activities

The course is mainly delivered in a learning-by-doing manner. Students will make different models in Excel during the class and do exercises on extensions of those models outside of the class.

Software tools
Software defined under the section "Teaching and learning activities".
Additional information

It is necessary that the students have a computer with them (with Excel installed on it) during the lectures. 

Please note that while attendance is not compulsory in all courses, it is the student’s own responsibility to obtain any information provided in class.

 

Qualifications

All courses in the Masters programme will assume that students have fulfilled the admission requirements for the programme. In addition, courses in second, third and/or fourth semester can have specific prerequisites and will assume that students have followed normal study progression. For double degree and exchange students, please note that equivalent courses are accepted.

Disclaimer

Deviations in teaching and exams may occur if external conditions or unforeseen events call for this.

Required prerequisite knowledge

It is necessary that the students are familiar with the basics of Microsoft Excel, especially, how to enter and copy formulas and use relative and absolute addresses.

Basic Excel courses are offered at BI, but the students can also find free online tutorials including videos and exercises here: https://excelexposure.com/lesson-guide/.

Assessments
Assessments
Exam category: 
Submission
Form of assessment: 
Written submission
Weight: 
100
Grouping: 
Individual
Duration: 
5 Hour(s)
Comment: 
22/09/2022: The exam has been changed from written school exam to home exam due to use of Excel on the exam.
Exam code: 
GRA 67531
Grading scale: 
ECTS
Resit: 
Examination when next scheduled course
Type of Assessment: 
Ordinary examination
Total weight: 
100
Sum workload: 
0

A course of 1 ECTS credit corresponds to a workload of 26-30 hours. Therefore a course of 6 ECTS credits corresponds to a workload of at least 160 hours.