EXC 3674 The (Hi)stories Multinational Companies Tell

EXC 3674 The (Hi)stories Multinational Companies Tell

Course code: 
EXC 3674
Department: 
Communication and Culture
Credits: 
7.5
Course coordinator: 
Benedicte Brøgger
Christine Myrvang
Course name in Norwegian: 
The (Hi)stories Multinational Companies Tell
Product category: 
Bachelor
Portfolio: 
Bachelor - Summer School
Semester: 
2021 Spring
Active status: 
Active
Level of study: 
Bachelor
Teaching language: 
English
Course type: 
One semester
Introduction

This is a summer course for summer 2021.
Maximum 100 students.

The overall goal of the course is for students to learn how company (hi)stories are created and used as strategic, immaterial assets. Multinational companies narrate stories about themselves, their past and future in annual reports, CSR reports, anniversary publications, on web platforms, social media, and other places. These (hi)stories are based on masses of qualitative and quantitative data, imagery, visualizations that must be turned into reasonably coherent, trustworthy and meaningful narratives. 

In the course, students learn how company narratives emerge from a variety of sources and explore the importance of identifying biases in the interpretation of data. Furthermore, they will be able to identify alternative stories in the data. They also learn how to distinguish between evidence-based, factual company narratives and purely fictional constructs. Different stakeholders make strategic decisions based on the company narratives and depend on their accuracy and accountability. The students learn to assess the truthfulness of the narrative and its strategic purpose. They learn how to read between the lines, how to identify silenced voices, missing sources and alternative interpretations. Finally, the company narrative must be meaningful for audiences in different markets and cultures, so the students will learn how to consider the context in which the narrative appears.

The students will work with company narratives from multinationals from Brazil, China, Australia, Scandinavia, USA, South Africa, and other countries, presented by lecturers from many of the same countries. There will also be guest lecturers from multinational companies.

Learning outcomes - Knowledge

After completed course students shall have:

  • Knowledge of key concepts and theories about company (hi)stories from business history and ethnographic research.
  • Knowledge of information evaluation and source criticism.
  • Understanding of how cultural and historical context shape company narratives.
  • Understanding of how strategic purpose shapes company stories.
Learning outcomes - Skills

After completed course students will be able to:

  • Do a thematic cross-case comparison of multinational companies’ published  (hi)stories
  • Recognize and identify false biases
  • Identify and visualize the story in a dataset
  • Identify alternative stories from the same dataset.
  • Make a coherent, truthful and meaningful company story
General Competence

After completed course students will be able to demonstrate:

  • Respect for the complexity of multinational business
  • Understanding of cultural difference and diversity
  • Knowledge of ethics and sustainability issues
  • Ability for critical reflection
Course content

Week 1: The company (hi)stories

Introduction to theoretical concepts, cross-case methodology for analyzing company stories and their data sources.

The role of data in the making of company stories. Introduction of the concept of data-driven stories, how companies use data to create a narrative through text, data visualizations, imagery, infographics or other means that help to tell the story.

Getting to know each other and establishing work groups.

Week 2: Contextualizing stories

Analyze how company stories are shaped for specific cultures and markets. Study ethics and sustainability accounts of the same company in different countries. Learn choice of key terms/visuals/imagery to help tell a story, examine factors that need to be considered, such as language, bias, cultural perspectives etc.

Independent group work and discussion of findings in class.

Week 3: Uses of company stories

Analyses of cases to identify how they are shaped to fit them for a strategic purpose, like marketing, tax audits, IPO’s, M&As, anniversaries. How the use of data-driven visualizations can help "sell" the story to the audience. Introduce examples of how data can be misused or presented unethically to influence audience perception. Presentation of findings in groups and class.

Independent group work and discussion of findings class.

Week 4: Making stories

Examine how one set of data may be used to create more than one narrative. Use visualizations to help support the storyline without introducing unintended bias.

Identification of alternative stories in datasets.

Narrate parts of the group’s self-made company story and deal with responses.

Teaching and learning activities

The course is offered digitally. There will be lectures for the whole class. Students will be given assignments to work on in groups and present in class. They will work in heterogeneous groups, composed of students from different countries/regions, and homogenous groups, with students from the same places.

Software tools

Special software tools are required. Will be specified before class starts.

Software tools
No specified computer-based tools are required.
Additional information

This course EXC 3674 The (hi) stories multinational companies tell, is different from, but complement the Summer School course EXC 3676 Storytelling for business practice. This course deals with the externalities of the company stories and is especially relevant for students interested in strategy, policy-making, research and internationalization. The other course deals with the internal structure and form of narratives and is especially relevant for students’ from the creative industries and/or interested in management and persuasion. There is no assumption that students will take more than one course. This course can be taken independently or combined with any other courses offered as part of BI International Summer School. However, should a student be interested and eligible, the two courses can be taken together and will give breadth and depth to the student’s knowledge and skills to analyze understand and cope in the world of company storytelling.

Qualifications

Higher Education Entrance Qualification

Covid-19

Due to the Covid-19 pandemic, there may be deviations in teaching and learning activities as well as exams, compared with what is described in this course description.

Required prerequisite knowledge

No specific prerequisites is required.

Exam categoryWeightInvigilationDurationGroupingComment exam
Exam category:
Submission
Form of assessment:
Written submission
Exam code:
EXC 36741
Grading scale:
Point scale leading to ECTS letter grade
Grading rules:
Internal and external examiner
Resit:
All components must, as a main rule, be retaken during next scheduled course
40No4 Week(s)Individual (3 - 5)Further information will be given at the first day of the course.
Exam category:
Submission
Form of assessment:
Written submission
Exam code:
EXC 36741
Grading scale:
Point scale leading to ECTS letter grade
Grading rules:
Internal and external examiner
Resit:
All components must, as a main rule, be retaken during next scheduled course
60No6 Week(s)Individual (3 - 5)Further information will be given at the first day of the course.
Exams:
Exam category:Submission
Form of assessment:Written submission
Weight:40
Invigilation:No
Grouping (size):Individual (3-5)
Duration:4 Week(s)
Comment:Further information will be given at the first day of the course.
Exam code: EXC 36741
Grading scale:Point scale leading to ECTS letter grade
Resit:All components must, as a main rule, be retaken during next scheduled course
Exam category:Submission
Form of assessment:Written submission
Weight:60
Invigilation:No
Grouping (size):Individual (3-5)
Duration:6 Week(s)
Comment:Further information will be given at the first day of the course.
Exam code: EXC 36741
Grading scale:Point scale leading to ECTS letter grade
Resit:All components must, as a main rule, be retaken during next scheduled course
Type of Assessment: 
Continuous assessment
Grading scale: 
ECTS
Total weight: 
100
Student workload
ActivityDurationComment
Webinar
45 Hour(s)
Participation in lectures in class and groups (digital)
Student's own work with learning resources
64 Hour(s)
Preparatory reading
Student's own work with learning resources
9 Hour(s)
Experimenting with software for analyzing/visualizing stories. Preparation for class.
Group work / Assignments
64 Hour(s)
Making of a company story. Choice of datasets, source evaluation, presentation and defense of story
  • Test with automatic feedback
Digital resources with automatic feedback
9 Hour(s)
Self-tests and evaluations.
Feedback activities and counselling
9 Hour(s)
Reflection on group processes
Sum workload: 
200

A course of 1 ECTS credit corresponds to a workload of 26-30 hours. Therefore a course of 7,5 ECTS credit corresponds to a workload of at least 200 hours.