This course aims at providing the candidates with a solid foundation for recognizing and relating to different group processes in life at work. The candidate is going to gain research-based knowledge about human interactions at the workplace, like different forms of psychological processes that occur in groups, social influence, conflict, and harassment. The student will have a broad overview of how groups are established and developed, but also gain knowledge of factors that threaten the effectiveness of groups. The course addresses various factors that have been shown through research to have an impact on groups' effectiveness and performance.Furthermore, the candidate ought to have nuanced knowledge about the difference between groups and teams, and how different teams perform different tasks and functions at work.

The student must also acquire nuanced knowledge of social influence strategies. Conflicts in the workplace are also an important topic as conflicts often take place within work groups or in other contexts in the workplace. The candidate must have knowledge of different types of conflicts, and develop a nuanced knowledge that it is particularly harmful when the conflict develops into bullying. Sexual harassment will often be a special variant of bullying. The student should also have a good knowledge of conditions that can contribute to de-escalation and dealing with the types of interaction problems in the workplace that staff conflicts, bullying and sexual harassment represent. This is key knowledge that managers and HR employees need in their meetings with people in organizations.