FAK 2626 Motor Insurance Claims Handling part A

APPLIES TO ACADEMIC YEAR 2012/2013

FAK 2626 Motor Insurance Claims Handling part A

Responsible for the course
Kjell Smedsrud

Department
Department of Accounting - Auditing and Law

Term
According to study plan

ECTS Credits
7.5

Language of instruction
Norwegian

Introduction
This course will give a thorough examination through most aspects of claims handling regarding motor insurance claims, both private and industry. Mandatory authorization course for claims handlers working with motor insurance claims.

Learning outcome
Acquired knowledge
The students shall obtain a thorough knowledge of relevant laws, terms and regulations of the insurance companies´ policy conditions regarding claims handling of motor vehicles. The students shall acquire a practical understanding of how a claims handler´s tasks can be solved and how a systematic claims handling technique regarding damages of motor vehicles will be given.

Acquired skills
At the end of this course, the students should be able to evaluate motor vehicle damages and claims experience and carry out simple claims .

Reflection
During the course, the students should have acquired a conscious attitude to the fact that their professional choices and advises first and foremost are of importance for other people than themselves.


Prerequisites
The courses Introduction to Insurance, Introduction to Law part 1 or similar, Motor Insurance, and at least one year work experience at a claims handling division.

Compulsory reading
Books:
Plogvoll, Stein. 2001. Regressavtalen : Ansvarsvurderinger etter sammenstøt i trafikken. BI Forsikring. 332 sider. Boka er under revisjon
Sollie, Harald. 2002. Skadeoppgjør motorvogn del 1. 3. utg. BI Forsikring. 234 sider. Boka er under revisjon

Other:
Lover, forskrifter og utdelt materiell


Recommended reading

Course outline

Problem descriptions regarding terms in the insurance policy and The Insurance

Contracts Act.

Cases of doubt

Special terms and special types of Insurance

Settlements of claims

Apportionment of liability

Computer-based tools
It´s learning /virtual classroom/intranet facilities)

Learning process and workload
Part-time
Organized as distance education based on self-tuition and four send-ins (not mandatory).
Intensive seminars 4 days are organized (2+2 days)

Recommended workload in hours:

Activity
Timebruk
Preparation for intensive seminars
12
Partcipation on a intensive seminar 4 days (2+2)
32
4 send-inns (not mandatory)
32
Curriculum
102
Exercises and activities on Itslearning
17
Exam
5
Total recommended use of time
200


    Examination
    5 hours individual written exam. If used for Authorization the candidate must obtain at least grade C.

    Examination code(s)
    FAK 26261 Motor Insurance Claims Handling A. Written examination, which account for 100 % of the final grade in the course FAK 2626 Motor Insurance Claims HandlingA.
    7,5 credits.

    Examination support materials
    All support materials allowed including BI-approved exam calculator and allowed. TEXAS INSTRUMENTS BA II Plus™
    Examination support materials at written examinations are specifies under exam information in our web-based Student Handbook. Please note the use of calculator and dictionary. http://www.bi.edu/studenthandbook/examaids

    Re-sit examination
    A re-sit is held at the next scheduled exam in the course.

    Additional information

    Semesters

    Translations